Return Policy

We care about our environment. That is why we do not offer free returns. This often leads to impulse purchases that have to be returned. Thank you for shopping consciously. 

Our Fit Guide and Size Guide will help you find the right size and fit to make you feel comfortable and sexy in our swimwear. However, if your order does not fit or does not meet your expectations, the following terms and conditions apply:

RETURN POLICY AND REFUNDS

You have 14 calendar days from delivery of the goods to return them. Refunds will be made to the original method of payment.

RETURNABLE ITEMS

Items can only be returned if they are in unused condition with all tags, labels and hygiene liners still attached. Items must not have been worn, washed or altered. Items purchased on sale cannot be returned. In addition, items that show signs of wear, such as stains or odours, cannot be returned and will be returned at your expense.

RETURN PROCESS

1. Sign in to your customer account
2. Download and print the returns form
3. Enter the reason for return on the form
4. Include the return form with the parcel
5. Send the parcel to the address on the form

For guest orders, please create an account with the e-mail you used for your guest order. There you will find the return form.

COSTS & RETURNS

The costs for the return shipment are your responsibility. We strongly recommend that you send the return using a shipping method with tracking to ensure safe and traceable delivery. Please note that a refund is only possible if the return is received by us within the specified deadlines.

FAULTY PRODUCT OR WRONG DELIVERY

In the event of a manufacturing error or incorrect delivery, please Contact us for prompt assistance.

UNDELIVERABLE OR UNACCEPTED PARCELS

Parcels that cannot be delivered due to an incorrect delivery address will be treated as a normal return. You will receive a credit note for the original order value less any return delivery charges.

NEED ASSISTANCE?

Should you have questions or encounter a problem defective item, feel free to reach out to us anytime via Contact form.